1. Definitions
In these Terms:
- "nonetime," "we," "us," "our" refers to nonetime, a paid media agency for fashion e-commerce brands.
- "Website" means nonetime.co and all pages, content, and functionality available through it.
- "Services" means paid media management and related services provided by nonetime, including Meta Ads management, Google Shopping & Performance Max, TikTok Shop management, and Creative Performance services.
- "Client" means any individual or business entity that engages nonetime to provide Services under a separate Service Agreement.
- "Visitor" means any person who accesses the Website without a formal engagement.
2. Website Use
2.1 Acceptable Use
You may use this Website for lawful purposes only. You agree not to:
- Use the Website in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the Website or its servers
- Scrape, copy, or republish content from this Website without express written permission
- Engage in any conduct that restricts or inhibits any other person's use of the Website
2.2 Content Accuracy
We make reasonable efforts to keep the content on this Website accurate and up to date. However, the Website is provided for informational purposes only. Performance benchmarks, ROAS figures, and case study data referenced on the Website reflect historical results achieved by specific clients under specific conditions. They are not guarantees of future results for any brand.
2.3 Third-Party Links
The Website may contain links to third-party websites. We have no control over the content or practices of those sites and accept no responsibility for them. Linking does not imply endorsement.
3. Services
3.1 Service Agreement
The provision of paid media Services by nonetime is governed by a separate written Service Agreement entered into between nonetime and the Client. These Terms apply to Website use and supplement the Service Agreement; they do not replace it. In the event of any conflict between these Terms and a Client's Service Agreement, the Service Agreement takes precedence.
3.2 No Guarantee of Results
nonetime will apply professional expertise and best practices in managing paid media campaigns. However, we do not guarantee specific outcomes including ROAS targets, revenue figures, or customer acquisition costs. Paid media performance depends on numerous variables outside nonetime's control, including market conditions, platform algorithm changes, product quality, pricing, and brand positioning.
3.3 Platform Dependency
Our Services are delivered through third-party advertising platforms (Meta, Google, TikTok, and others). nonetime is not responsible for changes to platform policies, algorithm updates, ad disapprovals, account restrictions, or any actions taken by these platforms. Where platform changes affect campaign performance, we will communicate proactively and adapt strategy accordingly.
3.4 Scope of Services
nonetime provides paid media management services only. We do not provide organic search (SEO), email marketing, social media management, website development, or any other marketing services unless explicitly stated in a Service Agreement. References to "performance" throughout our materials relate exclusively to paid media performance.
4. Client Responsibilities
To receive Services effectively, Clients are responsible for:
- Providing accurate and complete information about their brand, products, and business objectives
- Granting necessary access to advertising accounts, Google Merchant Center, analytics platforms, and any other tools required to deliver Services
- Ensuring that products advertised comply with the advertising policies of each platform
- Maintaining accurate product feeds, pricing, and inventory information
- Responding to communications from nonetime within a reasonable time to avoid campaign delays
- Providing creative assets, brand guidelines, and approval for creative materials where required
nonetime is not liable for performance degradation caused by a Client's failure to meet these responsibilities.
5. Intellectual Property
5.1 Website Content
All content on this Website — including text, design, graphics, charts, and copy — is owned by or licensed to nonetime and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
5.2 Client Materials
Creative assets, brand materials, and proprietary data provided by a Client remain the intellectual property of that Client. nonetime is granted a licence to use these materials solely to deliver the Services during the engagement.
5.3 Work Product
Campaign structures, audience builds, creative briefs, and strategic recommendations developed by nonetime for a Client during an engagement are the work product of nonetime. Unless otherwise agreed in a Service Agreement, Clients receive a non-exclusive licence to continue using these outputs after the engagement ends. nonetime retains the right to apply knowledge, methodologies, and general frameworks gained in any engagement.
6. Confidentiality
nonetime treats all Client data — including account performance data, revenue figures, creative strategies, and business information — as strictly confidential. We do not share Client-specific data with any third party except as required to deliver the Services or as required by law.
Where requested, nonetime will sign a mutual Non-Disclosure Agreement (NDA) before account access is granted or confidential information is shared.
nonetime may reference the existence of a Client relationship (e.g., in a case study or testimonial) only with the Client's prior written consent.
7. Payment Terms
Payment terms for Services are set out in the relevant Service Agreement. The following general terms apply unless superseded by a Service Agreement:
- Invoices are issued monthly, in advance, for management fees
- Payment is due within 14 days of invoice date
- Ad spend is billed separately and is paid directly by the Client to the relevant advertising platforms, unless otherwise agreed
- Late payment may result in a pause or suspension of Services
- All fees are exclusive of applicable taxes, which the Client is responsible for
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- nonetime's total liability to any Client or Visitor arising from or related to these Terms, the Website, or any Services shall not exceed the total fees paid by that Client to nonetime in the 12 months preceding the claim
- nonetime shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of revenue, loss of profits, loss of business, or loss of data
- nonetime is not liable for any loss or damage caused by advertising platform decisions, algorithm changes, account suspensions, or any other actions taken by third-party platforms
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Termination
9.1 Service Termination
Either party may terminate a Service Agreement as set out in the terms of that Agreement. Termination of a Service Agreement does not affect any outstanding payment obligations.
9.2 Website Access
We reserve the right to restrict or terminate your access to the Website at any time without notice if we reasonably believe you have violated these Terms or applicable law.
10. Governing Law
These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the jurisdiction in which nonetime operates, unless a Client's Service Agreement specifies otherwise.
11. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We will make reasonable efforts to notify active Clients of material changes to Terms that affect their engagement.
12. Contact
For questions about these Terms:
nonetimeEmail: pmax@nonetime.co
These Terms were last updated in June 2025.